Archive for August 30, 2016
Your clients and customers have varying degrees of patience when it comes to the phone calls they make. Sometimes, in fact, the patience that a client may have for being put on hold may have nothing to do with the services you are offering but instead reflect what is been going on during the rest of their day.
At a time when political phone calls are ramping up in the last few weeks before the 2016 Presidential election, for instance, it is understandable that many clients and customers will not tolerate being put on hold. And while some companies may think that are offering their calling customers a series of very viable menu choices is a step above and beyond being put on hold, this is not always how customers and clients receive these robotic choices.
in fact, customers who have had the
The Occupational Safety and Health Administration (OSHA) has very specific rules and regulations in place to protect construction workers around the country. Construction companies all want to keep their employees safe and take implement policies to make sure this is the case. When using Certex lifting products, rigging hardware or whatever equipment workers need to do their job, there are some basic things you can do to keep your people safe when they are on the job.
- Have a plan in place for emergencies. There is a saying, “A failure to plan is a plan to fail.” You need to have a plan for what your employees will do should there be an emergency. Even the best safety equipment does not replace the need for an emergency plan. Even if they are using the best Certex lifting products,