Your Business Can Not Flourish Without Great Customer Service and An Awesome Online Presence

Written by Business magazine. Posted in Competitive intelligence agency, Customer experience services


There are a lot of people out there who want to own their own business. Anyone can have a good idea, but it takes branding to marketing to turn a great idea into a profitable one. For the people who do get their ideas of the ground, they are tasked with the duty of keeping their customers and consumers happy. Customer satisfaction can make or break a company, especially with the use of social media being able to spread good or bad publicity. As of January 2014, 74% of online adults use social media sites. Most of these adults will be your customers and they will most likely be sharing their